Shipping & Pick up
Shipping issues
Shipping exception statuses: what they mean and what to do
What to do if the object is damaged or stolen before shipping?
I am about to ship my object. Why can’t I input my tracking code?
Why does my tracking code show as not traceable?
What to do if the object is lost or damaged during shipment?
What to do if the shipment is delayed?
What to do if the shipment is returned to me?
Who pays for reshipping if the address was wrong or the buyer was unavailable?
My object was delivered to the buyer. What to do if I haven’t been paid out yet?
Still need help?
Contact us