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I am so happy ! many thanks for the small gift.

Anne 

Schönes Objekt, entspricht genau den Photos und der Beschreibung! 
Danke

pietre come da descrizione ed arrivate in tempi velocissimi.
contentissima

Recu rapidement, en quelques jours, le poids de l'or et de l'objet correspond, ca c'est tres bien, merci a vous, tres professionnel rien a dire !👍

Son como para una niña pequeña no por el tamaño. Son translucidos sin color, no parecen aguamarianas. No los devuelvo porque perdería todos los gastos de envío y comisiones. No volveré a comprarle

è la prima volta che mi arriva un commento del genere. e di questi orecchini ne ho venduti veramente un'infinità. per quanto riguarda le dimensioni sono scritte dettagliatamente in descrizione, se non le ha lette non è colpa mia.comunque, dato che, solo Lei , non ha gradito perché non li rispedisce indietro?ha la facoltà di farlo dato che ha acquistato da un venditore Pro. si chiama diritto di recesso entro i primi 15 giorni dal ricevimento della merce. tra le altre cose mi farebbe una cosa gradita perché giusto Lei che non ha gradito ha acquistato sotto costo. li mandi indietro e magari continuerò a fare contento qualcun'altro. cordiali saluti

Everything was perfect except that I still haven't received the purchase paper

I'm glad you liked it, but I don't understand what documents are missing. If you go to the private area you will find the purchase receipt from Catawiki.  What else did you need?

Ring was three weeks on the way…a bit long I would say. 
The item looked like expected

allow me to clarify.  I'm happy that everything went well but for the record I have to say that... the ring was bought on January 25th and arrived on February 7th.  I know perfectly well about the delay and although I use an insured DHL express service, I am obviously not personally responsible for the delay.  I must say that the delay bothers both you as a customer and me as a seller.  for the rest I am happy that after this wait your expectations were not disappointed. kind regards

as specified, no certificate is provided.  consider that a gemological certificate has a considerable cost.  once you have purchased the stones, if you like them you are free to have it done at a gemological laboratory.  otherwise, since you purchased from a pro seller, you are free to send the goods back and ask for a refund.  the stones are natural emeralds as specified in the details.  if you need any further information do not hesitate to contact me.  Best regards

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