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Il quadro ricevuto non corrisponde alle foto in asta, questo è stato certificato dai tecnici di Catawiki, che mi hanno rimborsato interamente. Il venditore molto scorretto e scortese non risponde

The photographs you provided clearly confirm that the artwork you received is exactly the same artwork that was presented in the auction listing. The listing included numerous detailed photographs accurately presenting the colours, texture and artistic character of the painting. The features you describe as defects are intentional artistic elements that were clearly visible before the purchase.

I would also like to address one further point. In your message you state that, if your complaint is not accepted, you will keep your negative review. Making the outcome of a review conditional upon the outcome of a complaint is an attempt to influence the complaint process and cannot be considered a valid argument. 

Finally, you are fully entitled to your opinion. However, the language you have chosen to describe my work is simply offensive and reflects your manner of communication far more than it reflects the quality of my artwork.

Il quadro mi piace. È arrivato con quache piegatura a causa della scatola non rigida che ha patito il trasporto, ma rimedierò, spero, tirando la tela sul telaio. Manca il CERTIFICATO DI AUTENTICITÀ.

Thank you very much for your feedback. I'm delighted to hear that you like the painting.

I'm sorry that the package appears to have been affected during transport. Fortunately, once the canvas is stretched onto a frame, any creases should disappear completely. If you experience any problems with this, please don't hesitate to let me know. I'll be happy to help.

Regarding the Certificate of Authenticity, it was not missing from the package, as a printed certificate was not included with this listing. As stated in the listing description, a digital Certificate of Authenticity is available upon request. I would be more than happy to prepare and send it to you by email.

Thank you once again for your purchase, and I hope the artwork will bring you joy for many years to come.


Arrivato in perfetto stato, imballato con cura, consegna puntualissima.

Thank you so much for your kind feedback! I truly appreciate your words and I’m so happy to hear that your painting arrived in perfect condition and that the packaging and delivery met your expectations. It means a lot to me to know you’re happy with your purchase, and I’m sincerely grateful to have you as a collector.

Wie beschrieben und dargestellt. Schneller und sicherer Versandt.

Vielen Dank

Thank you so much for your kind feedback! I truly appreciate your words and I’m very glad to hear that the shipping was fast and safe. It means a lot to me to know that you are happy with it, and I’m sincerely grateful to have you as a collector.

Thank you so much for your kind words. I truly appreciate it. It means a lot to me that you like the painting, and I’m genuinely grateful that you have become a collector of my work.

Thank you so much for your kind feedback! I’m truly happy to hear that the paintings bring you joy. It really means a lot to me, and I’m very grateful to have you as a collector.

Sehr gute, professionelle Verpackung. Leider ist der Effekt der dunkleren Schattierungen der Auktionsfotos im Originalen kaum, fast gar nicht sichtbar. 

Thank you for your honesty and for sharing your thoughts. I’m very glad to hear that the artwork arrived safely and in perfect condition. I’m sorry to hear that your impression in person was different from what you expected from the photos. I always try to present my works as accurately as possible, but I have to admit that metallic artworks, especially fully golden ones like this, are extremely difficult to photograph. They are highly reflective and constantly catch and reflect light and parts of their surroundings, which means they can look completely different depending on the angle and lighting. I completely understand that this can sometimes create a different impression in person, but this is actually their natural quality and the nature of this type of aesthetic. Thank you again for your order, and please don’t hesitate to contact me if you have any further questions.

Thank you very much for your feedback. I’m happy to hear that everything went well! Thank you for your support - it was a pleasure to send another artwork to your collection.

Hola, el cuadro es perfecto tal y como esperábamos. Muchas gracias por todo solamente una cosa el transportista tiró por encima de la puerta del garaje el tubo que contenía el cuadro donde estaba mi perro y que estuvo jugando con él. Tuvimos la gran suerte de que no sufrió daño el cuadro. Por favor solicite a la empresa transportista una explicación por todo lo demás. Muchas gracias

Thank you very much for your feedback. I’m truly happy to hear that the painting is exactly as you expected and that you are pleased with it.

At the same time, I’m very sorry to hear about the delivery situation. Throwing the package over the garage door is absolutely not acceptable, especially considering that the painting could have been damaged. I’m very relieved to hear that, fortunately, the artwork arrived safely despite what happened.

Thank you for informing me - I will contact the transport company and ask for an explanation regarding this incident.

Thank you again for your purchase and support. I’m very grateful to have you as a collector - it truly means a lot to me.

Dipinto meraviglioso spedizione eccellente grazie

Thank you very much for your kind feedback. I’m truly happy to hear that you are pleased with the painting and that everything arrived safely. I’m very grateful to have you as a collector.

Pologne

La Galerie Muse Intérieure est dédiée à l'art qui parle à voix basse — aux œuvres nées de l'introspection, de l'émotion et du dialogue silencieux entre le visible et l'invisible. Chaque tableau de notre collection explore la psyché humaine à travers la lumière, le geste et l'atmosphère, invitant le spectateur à un espace de contemplation et de résonance intérieure.

Le nom de la galerie reflète son essence — la muse intérieure comme source d'authenticité et de vérité créative. Ici, la beauté n'est pas un spectacle, mais une sensibilité ; pas la perfection, mais la présence.

Inner Muse Gallery

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