We are committed to providing a professional, transparent, and enjoyable buying experience, with personal service and full support throughout the entire process. All diamonds and jewelry are described and presented as accurately as possible and are supplied with the documentation specified in the listing. All items are carefully packed and shipped via trusted international courier services, such as FedEx or UPS, with the utmost attention to safety and reliability. Please note: Import duties, customs fees, VAT, and any other local taxes or charges (if applicable) are determined by the destination country and are the buyer’s responsibility. These charges are not included in the item price. We recommend checking the expected costs with your local customs authorities before placing a bid. In some countries, additional customs procedures or supporting documentation may be required to complete the import process. Where possible, we will be happy to assist and guide you through the process. Combined shipping for multiple purchased items is available in accordance with Catawiki policy and is only possible before payment is completed. We make every effort to ensure a smooth and efficient delivery process. However, delays may occasionally occur due to customs procedures, local authorities, or courier services, which are beyond our control. Please note that we are closed on Fridays and Saturdays. Messages received during these days will be answered on the next business day. Thank you for your trust and confidence. We wish you a pleasant and enjoyable purchasing experience!