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Dag Martina, dank voor uw positieve reactie. Succes gewenst met uw exclusieve aankoop. Nogmaals dank voor uw aankoop.
Vriendelijke groet.

De diamant heeft een slijpfout. Deze fout heeft de verkoper bewust niet vermeld in de beschrijving. Op de foto's zie je enkel de fout, als je de foto vergroot. Spijtig dat ik geen foto kan toevoegen. 

Beste,
Ik betreur uw reactie en herhaal mijn vorige schrijven naar U.
De ring is aangeboden geweest in de staat zoals deze zich bevond. 
De staat is duidelijk te zien op de door mij verstuurde foto's. Idem op het
certificaat die via afbeelding is voorgelegd.

Indien de staat van de ring niet voldeed aan de expertise van jullie expert
was dit niet toegelaten op de veiling.

De koper dient zich ervan bewust te zijn dat hij weet waarop hij bied, dit
aan de hand van de zeer duidelijke afbeeldingen, achteraf komen klagen is
hier niet aan de orde.

De retail waarde van deze ring is €7000, de expert heeft de waarde aan de hand van de foto's en certificaat geschat op €2500, U betaalde €407.

U bent persoonlijk verantwoordelijk over de biedingen die U plaats op een kavel die zeer duidelijk geïllustreerd is.

Daarom volgt de expert de verkoper zijn versie en is uw klacht ongegrond.

Spijtig dat er klanten als U ons als correcte verkoper in een slecht daglicht proberen te stellen.

Tutto perfetto: oggetto, imballaggio e tempi di consegna.  Serio e raccomandato

goditi il ​​tuo acquisto, buona giornata

Voor de prijs, mocht er een batterij ingezeten hebben, beschouw dit als een kleine opmerking, maar toch vervelend ...

Beste Nicky, 
Ik had geen weet of al dan niet een batterij aanwezig was in het uurwerk, ik heb het nimmer gedragen.
Mijn excuses voor het voorval, indien U wenst kan je mij via mail of bericht uw rekening nummer sturen dan maak ik de betaling over van de batterij.

Nogmaals mijn excuus.
Vriendelijke groet,
Francis

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