Buyer Guarantee

Bid confidently with Catawiki's Buyer Guarantee

Trust is the single most important thing we work on every day. At Catawiki, you can bid with confidence, knowing that the objects are special and your money is safe. And if anything happens, we have your back.
With Catawiki's Buyer Guarantee,
we promise:
Catawiki team members in the head office.
Catawiki team members in the head office.
Your payment is safe
We partner with trusted licensed payment providers (such as Stripe) to handle payment and keep your money safe until your object arrives. We only release your payment to the seller up to 3 days after delivery so you have time to inspect your object. If it isn’t as described, we’ll support you in finding a solution or give you a refund.
Catawiki experts in cutlery, cameras, and motorcycles.
Catawiki experts in cutlery, cameras, and motorcycles.
All objects are quality checked
Catawiki’s in-house experts virtually review and approve all objects in auction. This means only the most special objects are sold on Catawiki.
Cristina Vallejo, maker and professional seller on Catawiki.
Cristina Vallejo, maker and professional seller on Catawiki.
All sellers are verified

We, along with our trusted partners, carry out all necessary checks before allowing sellers to auction their objects on Catawiki. This helps ensure you are buying from only legitimate sellers who are committed to delivering high quality objects and excellent service.

Join millions of satisfied buyers

Making sure bidding is fair and enjoyable for everyone is our top priority. To do this, we have a dedicated trust and safety team who monitors the activity on Catawiki around the clock. Plus, all auctions are supervised by a notary official to ensure both buyers and sellers follow Catawiki’s General Terms of Use. And if you have any questions, our international team of over 200 in-house customer support specialists are available to assist you.
That’s why we’re trusted by millions of satisfied buyers and rated 4.4 out of 5 on Trustpilot - significantly higher than the industry average.