Lots & Orders
I want to cancel my purchase

In compliance with the EU Consumer Rights Directive’s right of withdrawal, our cancellation policy allows you to cancel your purchase if all of the following conditions apply:

  • Object was sold by a Pro seller
  • You live in a country within the European Economic Area (EEA) or the UK
  • Object wasn’t purchased professionally
  • Object isn’t considered an investment good (i.e. diamonds, bullion, etc.)
  • You’re within 14 days of the order being marked as delivered
  • You haven’t viewed the object in-person prior to purchasing

Important to note: If you choose to cancel, you’ll be responsible for the shipping costs to send it back to the seller. We can only refund you once the purchase has been received by the seller. 

You can find more info on our cancellation policy and the right of withdrawal here.

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