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La ringraziamo molto per il suo feedback! Siamo lieti che sia soddisfatto/a. Speriamo di poter fare nuovamente affari con lei in futuro.

Cher client,
Nous vous remercions sincèrement pour votre achat et votre retour.
Nous sommes ravis d’apprendre que vous êtes satisfait(e) de votre achat.

Consegna rapidissima e perfetta: erano 7 pezzi di porcellana, ottimamente imballati; in una settimana è arrivato il pacco dall’Ungheria: complimenti !!!

Gentile Cliente!
La ringraziamo di cuore per le gentili parole! Apprezziamo molto il suo feedback e siamo felici che sia soddisfatto del nostro servizio.
Le auguriamo una splendida giornata!

Arrived well-packed in perfect condition and in due time. Thanks.

Thank you very much for feedback! We higly appreciate it, and we are happy that you are satisfied with our deal. We hope we meet you again in the future.

Sehr schön, gut verpackt,prompt gesendet,TOP,DANKE

Vielen Dank für die freundlichen Worte! Wir freuen uns sehr, dass Sie mit dem Kauf zufrieden sind. Wir hoffen, dass wir auch in Zukunft wieder Geschäfte machen können. Einen schönen Abend noch!

Très satisfaite de l'achat : magnifique et rare !
Envoi par UPS parfait ! Emballage super ! Grand merci.

Thank you very much for kind words! We are happy that you are satisfied with our service!

Very happy. Item as described well packaged

Thank you very much for purchase and feedback! We hope that we do more business in the future.

Seller did not clearly disclose that it was a 2nd choice quality item. The cross marks are almost invisible on the photo, a better close-up should have been provided and a note in the description.


Two photos were attached regarding the notification. One is a very close-up image clearly showing the "X" mentioned by the customer. The product is not of second-grade quality and has no defects. The "X" was marked on it because it was originally intended as an employee gift, and such items are labeled this way—not due to any quality issue.

Nevertheless, we understand the customer's request for a more detailed description. It is very important to us that no customer feels dissatisfied, which is why we would have appreciated it if the complaint had been addressed to us directly. Unfortunately, this did not happen, so we were not given the opportunity to offer a solution that might have met their expectations.

We are sorry to hear of their disappointment and remain open to resolving the issue.

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