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Thanks again!! Beautiful necklace and very fast shipping.

Bracelet is of very decent quality, but seller is very poor at communication. No update of transport info or reply from the seller in first two weeks after  payment. Patience is needed to buy here.


	Thank you for your feedback and for appreciating the quality of the bracelet.
We would like to clarify that our office is currently closed for holidays, as previously communicated, and operations will officially resume on January 7th.
This is the reason why replies and shipping updates have not yet been provided.
We apologize for the inconvenience and thank you sincerely for your patience and understanding.
Giuseppe

Much appriciated! Neclace as on pictures, very beautiful! Fast delivery and packaged well! 

Despite initial confusion with shipping dates, the seller quickly resolved the issue. They found the problem, communicated well, and I received my chain. Happy with the outcome!

Dear Ivan,

we would like to clearly explain what caused this confusion. You placed two separate orders: one before December 21st at 4:00 PM, and a second one on the evening of December 21st, when our office was already closed.

December 21st was the last shipping day before our holiday period, which we had communicated, with operations resuming on January 7th.

Unfortunately, when uploading the tracking details, we mistakenly associated the tracking number of the first order (the one shipped before the holidays and which you correctly confirm you received) also to the second order, which we shipped today and you will receive by tuesday

The second order was instead shipped this morning, after we resumed operations. Delivery is expected approximately between Monday and Tuesday.

We sincerely apologize for this mistake. We handle a very large number of shipments and, unfortunately, this time an error occurred.




Love the bracelet, just what I was looking for.

Ci scusiamo per la risposta in ritardo e desideriamo ringraziarla ancora per il suo gentile feedback. Siamo felici di informarla che abbiamo pubblicato molti nuovi e bellissimi lotti — non esiti a dare un’occhiata, saremo felici di assisterla in qualsiasi momento.
Giuseppe

Super mooie ketting. Precies wat ik wilde. Snelle levering. Heel blij mee!

Je suis super contente il est magnifique parfait meme mieux que en photo merci

Dear Customer,
thank you very much for your kind words. We are really happy to read that you are super satisfied and that the bracelet is even better than expected.

We just wanted to kindly point out that your feedback was left as neutral, even though your message is completely positive. It seems there may have been a small mistake when selecting the rating.

If you have a moment, we would truly appreciate it if you could update it to a positive review, as it really helps our work and reflects your real experience.

Thank you again for your trust and support.
Magi Gioielli Italiani


Schneller Versand und wunderschöne Ware! Alles top 👍

Relatief vlug geleverd . Zeer mooie halsketting . Ook goed verpakt , maar discreet . Mooie aankoop.

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MAGI GIOIELLI ITALIANI

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