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Coloured Gemstones Jewellery Auction

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Merci beaucoup, c’était long pour arriver, mais le pendentif est très joli ! J’adore la Citrine 
Cordialement

The seller decided not to ship the item, probably due to the low auction price. It's a waste of time to watch this seller's auctions
.You are lying, I know what support wrote to me. You are not seriou

Dishonest buyers – BEWARE‼️‼️‼️

We make every effort to ensure all orders are shipped complete and secure, including those at the final bid amount of 1 dollar.

Regarding your previous order, after a thorough review, customer support carefully examined the evidence we captured during packaging process and concluded that your claim of receiving an empty box was not valid.

In light of this and to prevent any further issues, we have notified customer support, and they have agreed to cancel this order due to your history of fraud😊

I paid €182 for an empty package! The customs report clearly stated a weight difference of 8g, the seller refused any help. I am cheated out of €182. You will lose money. Very sad seller.

"Dishonest buyers Attention!"

We had taken several photos during the packaging and final inspection process before shipment. These images clearly show the ring in perfect condition and securely packed inside the shipment envelope. 

A difference of 8g between declared and measured weight is common for very light items due to scale variations, packaging, or minor errors. Please provide a complete unboxing video showing that the ring was missing already before you opened the parcel.

The ring is broken and I have to pay extra for the trip to Holland

Hello, can you provide any photos of the damaged part? Based on our photos captured during packaging, the ring is in perfect condition and we even pack it with a jewelry box.

Unfortunately I didn't receive any certificate or document about the ring and stones. That is unusual.

Hello, this ring does not come with a certificate which is stated in the sale also. You're welcome to verify the genuineness of this ring by professionals.

Misuses shipping costs as a reserve price mechanism. Charges €88 but actually ships for €6. In breach with Catawiki’s policy. Also sells the same lots every week, it’s cheap mass produced jewelry.

Thank you for your final bid of €40 on our 14K gold necklace. All the details are clearly listed in the sale description and during checkout. You had the option to cancel the order at any time before we shipped it, but you chose to proceed with payment. This suggests you were aware of the item's market value—otherwise, you would cancell the purchase.
Regarding your question about why we can't resell the same model: it is standard in jewelry retail. If you're looking for something unique, you're welcome to purchase a customized jewelry from another store.
Should you have any concerns about the quality of our products, we encourage you to have the piece inspected and verified by a professional jeweler or appraiser of your choice—we stand behind our craftsmanship and materials.
As a quick note, the current gold price is €142 per gram. Even at 14K purity, you could potentially resell it for a profit.

Am primit coletul si este ca in prezentare, multumesc. 

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