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Coloured Gemstones Jewellery Auction

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I received tiny, child-size earrings that barely fit my earlobe. Spark is nice.

Klein, aber feine Ohrringe. Bin bin allem sehr zufrieden. 

received the item in good condition, I'm happy for it.

Cl0sing mechanic is very poor unacceptable that these are rated 900-1000 euro, not for grown ups anyway

Thank you for your feedback. I’m sorry to hear that the item did not fully meet your expectations.

As mentioned in our private conversation, I made myself available to assist. All item details, including materials and specifications, were accurately described in the listing, and the valuation reflects the intrinsic value of gold and natural diamonds, appraised by Catawiki.

I always strive to provide a transparent and reliable experience.

King regards,
Gabriel

Bijou très beau. Communication avec le vendeur pour le certificat d'authentification très satisfaisante 

Après mon paiement du lot, a indiqué à Catawiki qu’il ne l’avait plus ! 

We sincerely apologize for the situation and understand your frustration. As already explained in our private messages, this was an internal error and the auctioned item was no longer available in our stock at the time the sale was completed.

As soon as we identified the issue, we proceeded with the cancellation and refund in accordance with the platform’s policies, in order to avoid any further inconvenience.

Please note that this does not reflect our usual standards, and we have already reviewed our internal processes to prevent this from happening again.

Thank you for your understanding.

Thank you for the chance to have such beautiful ear rings.

Gabriel Jewellery

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