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The seller does not follow Catawiki's rules and stated that he cannot deliver the item at the price of the paid shipping cost. Catawiki cancelled the order after seller refused to send the order. 

Thank you for your feedback. 
We contacted you via chat regarding the shipping situation before taking any action. 
As we were unable to deliver to Oulu at the paid shipping price from madrid and you agreed to the cancelation, we proceeded with it.
The delivery from Madrid to Oulu is for a small business very challending, especially as we recently started and dont have any logistics parters that deliver till there. 

As we are a new business here, we will definitely use this experience to improve our shipping options and better serve our customers in the future.

Thank you for your understanding

El artículo fue recibido en tiempo y forma, el mismo representa la descripción expuesta en la subasta. El empacado fue genial, estoy satisfecho con el artículo, y el vendedor es muy responsable en su 

K&M Antiqes cancela los pedidos haciendo alegaciones totalmente falsas cuando el valor de la subasta no alcanza el precio que ellos habían estimado a pesar de salir a subasta sin precio de reserva. 

Thank you fror your feedback.

We sincerly apologize for the inconvenience caused.

We had been in direct contact with Catawiki regarding this lot. We discovered after auction ended that not all photos had been uploaded and that the marble top was missing.

Had we sold the frame, we would not have been able to sell the marble alone and we didnt want to charge you separately for a complete product.

We regret that we were not able to cancel it before the auction has ended, As a new business here on catawiki, we will do better next time. 

please accept our sincere apologies.

Las sillas perfectas y muchas facilidades para recogida. Vendedor muy recomendable. 

Beautiful chair , it was in a great condition . Will definitely buy again.

Love the product and great & easy service . It was easy to find and the person in the warehouse was super friendly

Fantastic service, will definitely buy more things from them

There were problems with the delivery from Madrid to Riga, but in the end all the problems were resolved and I received the item and I am very satisfied! Very responsive and responsible seller!

Perfect store and wonderful communication. I highly recommend them.

Todo perfecto. La mesa tal como se describía y bien embalada. Quedamos rapidamente para la recogida. Muy amable. Recomiendo al máximo. 

K&M Antiques

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