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Très très bel objet emballé avec soin et arrivé en parfait état vendeur très professionnel je le remercie chaleureusement pour cette offre et je lui accorde toute confiance en cas d un nouvel achat

Thank you very much for your feedback and I hope you enjoy this beautiful piece. Best regards

Work quickly sent, perfectly packed, in pristine condition as described. Excellent experience

the seller is absolutely bad,  send broken items and not refund couriers fees , and disappear afterwards ..be careful of this seller

Dear mrs. To,

Again I address to you concerning the Royal Worcester Service you bought via Catawiki.
When buying the service I let you know via email that sending the items without the gift boxes
could be done for the costs that were mentioned. I also gave you the alternative pricing when
shipped including those boxes (lot of volume). I asked you to search for a solution on this and
you let me know you want to cancel the order because of this.

After a few days you let me know that you have found a way to collect and ship and you send
me the shipping details. I have packed everything, including the original gift boxes as carefully
as possible (and I always pack very carefully as you can read in the comments on Catawiki).
Following on that I had to make 3 pick up appointments with your ‘shipper’ and had to stay
at home 2 times a whole day so that they could pick up the two big boxes.

Of course it is to bad that you received some goods damaged but I have to point out that that
is really the risk of shipping. I also have mentioned to you earlier that you probably have to
claim on the insurance of the shipping company. The value of the service was mentioned on
the shipping papers. So because of the way of packing and shipping on your own risk I can
not help you out.

The costs of packaging more boxes and staying home from work on your behalf exceed the
mentioned shipping price by far. However I want to make a gesture to pay you back 40 euro’s
of the original packaging and shipping fee.

Again, I’m sorry this shipment turned out so negative for you.
I hope to hear from you soon.

Best regards,

Art Deal


Pakket in goede orde ontvangen.Was zeer zorgvuldig ingepakt, Heb 13.50E aan verzendkosten betaald,terwijl het pakket voor 8.60E,verzonden is.De vazen zijn overigens prachtig.

L'articolo era di mio gusto e pure bene imballato l'aver trovato rotto il manico del vassoio mi fa presumere che l'incidente non sia dovuto ai corrieri ma sia avvenuto in fase di imballaggio ok a Cata

Het spijt me te horen dat er iets gebroken is in de reis naar Italië. Wij verpakken onze objecten altijd met de grootste zorg en leveren, zoals op de foto's te zien, objecten in goede staat. Ook deze objecten voldeden daar aan bij het versturen. Er kleeft natuurlijk altijd een risico aan het op laten sturen van porselein.

dank voor de service. De gravure is boven verwachting.

Keurig op tijd geleverd. Schilderij was ook solide verpakt.
Ben er blij mee!

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