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Alles heel vlot verlopen en de glazen zijn in perfecte conditie - bedankt 

Merci au vendeur d’avoir remboursé 2 verres endommagés. Très poli et courtois 

bonsoir madame,
Je vous avais en effet envoyé 3 verres supplémentaires du même set, qui  faisaient partie du lot original de 12 de ma mère, mais qu'ils étaient un peu abîmés et donc plus vendables.
Vous signalez que 2 autres articles envoyés intacts sont arrivés endommagés. Je les ai emballés du mieux que j'ai pu, apparemment ce n'était pas encore à 100% ?
Pourriez-vous s'il vous plaît m'envoyer des photos de :
- les 5 verres endommagés ensemble
- de l'emballage et du matériel d'emballage à l'intérieur et à l'extérieur ?

Il va sans dire que je vous indemniserai, et je m'excuse pour les dégâts : c'est dommage pour ces beaux gobelets à vin qui n'auraient pas dû arriver.
Merci pour votre coopération 
cordialement
eddy

Snelle en verzorgde levering! Zeer tevreden!

Ik ben blij voor u, en zo ben ik ook tevreden ;-)
Fijne feestdagen
mvg
eddy

dank u wel, ik wens u veel mooie momenten met uw karaf.
fijne feestdagen :-)

hartelijk dank zeer verzorgd ingepakt ook een eerlijk iemand top verkoper 

Très heureuse de mon achat, le vase est encore plus beau qu'en photo, je l'adore !

Objet conforme, livraison rapide. Je recommande. 

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