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Vintage Watches Auction

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La montre est arrivé, un soucis était présent. Le vendeur a de suite accepté le retour, prenant en charge le remboursement des frais d’envoi.
Aucun soucis pour le remboursement du produit

A deplorable watch that was sold as being in good condition. If you open the back case, the mechanism literally falls out and I have never seen a watch that changes the date at 07:15.

Mai visto niente di peggiore. Non funzionante. UN ORRORE

Llegó pero el estado de los relojes deja mucho que desear 

El reloj dejó de funcionar pasados 6 días, no puedo reclamar, esto asumo yo el riesgo.Lo peor es que nunca contesta a los mensajes ni previa ni después. Catawiki sí estuvo a la altura de la atención.

Hello,

Thank you for your message and I’m sorry for the delayed response — that was not my intention.

I’m also sorry to hear about the issue with the watch. Please note that this is a vintage mechanical watch, and it may require servicing after transport or regular use, as mentioned in the listing disclaimer.

That said, I would like to help you find a solution. Could you please confirm if the watch was fully wound and tested again? Sometimes after shipping, the oils settle and it may need a gentle restart.

If the issue persists, we can look together at possible next steps via Catawiki support to find a fair solution.

Kind regards,


De verkoper reageert via de chat bij vragen. 

Netjes verpakt en op tijd verzonden. 

De beschrijving en de foto’s komt overeen met de werkelijkheid. 

il venditore ha provveduto a sistemare il tutto con grande celerità e professionalità. 

Hello,

Thank you for your understanding and for the communication so far.

As agreed, I have accepted to refund the requested amount in order to resolve this situation in a fair way. I truly appreciate your cooperation.

I would kindly ask, if you have the time, to consider updating your review, as this issue appears to be related to transport damage rather than the watch itself. As you could see in the video I shared before shipping, the watch was functioning properly.

Your feedback is very important to me as a seller, and I always aim to provide a good experience.

Thank you in advance for your consideration.

Kind regards,


user-77bb308

Lots