bonjour,
Je ne comprend pas pourquoi ce lot n'a pas pu être envoyer, j'ai reçu d'autres lots d'Italie....... Mauvais vendeur; vous auriez dû me laisser un message,c'est la moindre des politesse!!!!!!

Non bene perchè il rivenditore non vuole spedire il mio acquisto senza alcune motivazione valida, ho appena ricevuto un vostro messaggio che mi dice che mi verrà restituito l'importo entro 10 giorni

Perfetto! Come da foto in ottime condizioni! Un vero affare! Dei veri professionisti del settore! Serietà e disponibilità per ogni cosa! Bravi! 👍👍😘

Grazie per il vostro ritorno. Siamo contenti che la borsa ti piaccia! Cordiali saluti, Valentine - The Brand Collector

the supplier is very responsive and correct. 

Hello, we're sorry to hear that. If the bag doesn't fit you, you can return it to us within 14 days of receiving the bag. Don't hesitate if you have any questions. Regards, Valentine - The Brand Collector

Le sac est magnifique . Tout à fait comme décrit . La longue attente( 2 1/2 semaines) en valait la peine.

Merci à vous pour votre patience et ravie que le sac vous plaise ! À bientôt chez The Brand Collector. 
Valentine - The Brand Collector

Hello, we forgot to send you the certificate as you requested. Could you please provide me with the serial number of your bag so that I can finalize the certificate. Give me your email address so I can send it to you.
Regards, Valentine - The Brand Collector

Je n ai pas eu le certificat d autenticité

Bonjour, 
Le certificat d'authenticité est délivré "sur demande".
Si vous en souhaitez un, je peux vous l'envoyer par email.
Valentine - The Brand Collector

C'est inadmissible que ce vendeur mette en vente un objet qu'il ne livre pas. J'espère que Catawiki ne lui permette plus d'utiliser cette plateforme.

Bonjour,

Toute l'équipe The Brand Collector se joint à moi pour vous présentez ses excuses quant à l'annulation de cette vente. 
Nous avons dû l'annuler car nous avons vendu cet article quelques heures avant votre achat.
Nous ne pouvons pas annuler manuellement une vente, c'est Catawiki qui s'en charge, d'où le laps de temps important entre votre achat et l'annulation.

Bien à vous,

Valentine - The Brand Collector

I have still not received package that was purchased on December 7th and shipped some time after that.   So not sure how I can respond to this.

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The Brand Collector

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