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Got the bag, very nice, but extremely long customs process ... anyway, it was worth waiting for.

Thank you so much for your feedback! I'm really glad you loved the bag. I truly appreciate your patience through the customs delay—it means a lot. I'm happy it was worth the wait for you. Enjoy your new bag, and feel free to reach out anytime!

Produit conforme a la commande et bien emballez

Thank you for your purchase. I understand that there was a mix-up with the item sent, and I sincerely apologized and offered you a discount, which you accepted in good faith.

However, I was disappointed to see that you still left negative feedback despite our resolution. It's clear we have different understandings of the product, and I respect that — but I can’t continue with a transaction where the customer is dissatisfied, especially when the item was genuine and the issue was addressed.

 I strive to ensure all my customers are satisfied, and feedback is very important to my business.

To resolve this properly, I kindly ask that you return the item. Once received in its original condition, I will issue you a full refund.


I was happy with my purchase. Came on time

L'article est conforme pour un prix correct .
en revanche , les frais de douane sont astronomiques .

Schnell Lieferung sehr schöne Tasche. Danke

Très belle pièce en bon état.
Belle acquisition, je suis très heureux.
Emballage très correct et produit de qualité.
Merci beaucoup

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