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Nog extra kosten moeten betalen aan postbezorger (Bpost 25 euro!), terwijl transportkosten al waren betaald.

Dear Customer, 

I pay my mail courier service (Posten/Bring) for registered shipping to your destination. This should be fully paid for already on my part, if your local mail service are charging you an extra fee for local delivery, this is very unfortunate, but also outside of my control. I am very sorry you had a negative experience and I will inquire further with my mail service what has happened in this case.

Best regards, OleR