Shipping & Delivery
What if my order has been returned to the seller?

Please contact the seller directly in order to investigate the reasons behind the item being returned to the sender. Please note that bearing the costs of return shipment depends on the reasons behind the parcel returned to the sender.

If you don't agree on a fair solution with the seller, please notify Catawiki and our Customer Support team will be happy to help you. You can contact the seller via your Catawiki account on the order detail page

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