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Disse que a Caneta era nova mas era mentira, veio com folgas e não fixa o mecanismo de recolha do aparo.

Some customers have different expectations from  the pens, which they bought. We regret that after all the support we offered the customer, she or he  placed this comment. From our point of view, we are confident that we finally delivered an ultimate pen as offered and we were therefor glad that the complaint filled by the customer was denied by Catawiki


perfect. the expédion and the pen perfect.

That is not fair and correct from you : You did not mention the roller in your add but fountain pen - pen + photo of both of them. I will not accept to pay the amount of money I did pay for 1 item 

There must be a misunderstanding as in the description just the foundation pen was mentioned and not the fountain pen in combination with the rollerball 
The rollerball was offered in the same 
Auction separately 
I was wondering why you dod a bod for the fountain pen only and not for the roller ball as well 

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