Gemstone: Natural Colorless Sapphire Shape/cut: Octagonal Weight: 11.87 Cts. Measurements: 15.18 x 11.20 x 6.95 mm Color: Colorless Origin: Sri Lanka Pieces: 1 Treatment: No indication of heat treatment Certificate: Lotus Gemology (Thailand) Report number: 1100-8923 SHIPPING INFORMATION: - For most of the countries, we offer secure shipping through FedEx online tracking facility. We make every effort to pack items nicely, so that they will arrive at your door safely. Shipping Charges EUR 50, For customs we write Crystal stone as gift and declare value 20 EUR, IMPORTANT INFORMATION: - Weight and size of gemstone may still vary slightly from piece to piece due to difference in calibration of weighing and measuring scales. Color may not appear exactly as in real life due to variation between computer monitor resolution and lights. International Buyers – Please Note: *Customs duties are the buyer's responsibility buyer's own country. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. We will not responsible for the delay of incomplete address or custom delay. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. RETURN POLICY: - No Questions Asked, 100% money back guarantee without any restocking fees if dissatisfied. Item(s) have to be returned for a refund within 30 days after receiving and it must be returned in their original conditions with the Certificate (if any). Damaged goods will not be accepted and will be returned to the sender. For International Buyers, please contact us and follow our instructions carefully, otherwise we will not responsible if the item get stuck with customs, please kindly contact us before sending back any item for all important instructions Shipping fee (if any) is Non-Refundable and Buyer has to pay the return shipping. No exceptions FEEDBACK POLICY :- We thank you for purchasing from us. We value our customers and it’s our duty to ensure that you have a pleasant experience shopping with us. Do leave a Feedback for us once the transaction is complete, we would be highly obliged to receive positive feedback If you are considering giving a neutral or negative feedback in any criteria, do write to us and give us an opportunity to address your concern first! We believe that any dispute can be settled by mutual agreements. We promptly reply to all the question/query within 24 hours. Thanks for shopping with us!